Effective Date: 11/01/2023
1. Help us reduce waste and earn store credit by returning your empty jars and bottles!
Credit Breakdown:
Example:
Return one 8 oz jar, one 4 oz jar, and three 2 oz jars:
If fewer than 5 jars or bottles are returned, we’re happy to accept them for reuse or recycling, but no store credit will be given.
All containers must be clean and undamaged to qualify.
2. Only Jalissa’s Handmade glassware will be accepted. Please do not return any jars, bottles, or containers belonging to other companies.
3. Glassware, lids, caps, and droppers must be clean, undamaged, & label-free to qualify for credit. If these conditions are not met, your return will be accepted, however credit will not be applied to any glassware that does not meet these conditions.
4. Carefully pack your return to ensure no damage occurs during shipping. We encourage you to reuse our packaging materials (boxes, packing paper, peanuts, etc.) to protect your return.
5. Return your glassware using the shipping carrier of your choice. We are NOT responsible for shipping costs.
6. Before returning your glassware, please provide your name, email, and number of glasses you plan to return in the form below and check the box agreeing to the conditions outlined on this page.
1. Your glassware must be cleaned before returning to us. Wash the inside of your jars and bottles with hot, soapy water to remove product residue. To remove the label, soak your glassware in HOT soapy water for 1-3 hours. Thank you so much for doing this!
2. Carefully package your return to ensure nothing breaks during shipping.
3. Please include your name on the shipping label or inside the package so that we know who to issue the credit to once your return is received.
Please ship your return to:
Jalissas Handmade
520 ASH STREET
SUITE B
Johnstown ,PA,15902
When purchasing your shipping label, please hold on to the receipt as well as note the tracking number in the event that the package is lost or damaged.
Once your return is received, your credit will be sent to the email you provided in the form below and can be used immediately.
Your effort to reduce plastic waste is beyond appreciated.